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+20 120 072 0037
Khaled Ibn El-Waleed St, Luxor, Egypt
Monday – Saturday 9:00 am – 7:00 pm
Sunday On Call

Refunds Policy for Luxury Tours Egypt Tours Reservation Services

At Luxury Tours Egypt, we are committed to providing exceptional travel experiences and ensuring customer satisfaction. We understand that circumstances may arise where you need to cancel or modify your reservation. This Refunds Policy outlines our guidelines and procedures for refunds in such situations.

  1. Cancellation and Refund Eligibility:
    a. Cancellations made 30 days or more prior to the scheduled tour departure date are eligible for a full refund.
    b. Cancellations made between 15 and 29 days prior to the scheduled tour departure date are eligible for a 50% refund of the total tour cost.
    c. Cancellations made within 14 days of the scheduled tour departure date are not eligible for a refund.

  2. Refund Process:
    a. To initiate a cancellation and refund request, please contact our customer support team via email or phone, providing your reservation details and reason for cancellation.
    b. Refunds will be processed using the same method of payment used for the original reservation. Please allow 7-10 business days for the refund to be credited back to your account.

  3. No Show or Partial Use:
    a. If you fail to join the tour without prior cancellation or if you leave the tour before its completion, no refund will be provided.

  4. Tour Modifications:
    a. If you wish to modify your reservation by changing the tour dates or itinerary, kindly contact our customer support team. We will do our best to accommodate your request based on availability, and any price differences may apply.

  5. Force Majeure:
    a. In the event of unforeseen circumstances beyond our control, such as natural disasters, political unrest, or any other force majeure events, Luxury Tours Egypt reserves the right to modify or cancel the tour. In such cases, guests will be offered alternative options, and refunds will be handled on a case-by-case basis.

  6. Travel Insurance:
    a. We strongly recommend that all guests obtain comprehensive travel insurance to protect themselves against unforeseen circumstances and cancellation fees.

  7. Additional Terms:
    a. This Refunds Policy is subject to our Terms and Conditions, and any inconsistencies will be resolved in accordance with the Terms and Conditions.

Please note that this Refunds Policy is subject to change without prior notice. We encourage you to review the most up-to-date version of our policy on our official website or contact our customer support team for any clarifications.

If you have any further questions or require assistance, please do not hesitate to reach out to our customer support team. We are here to ensure your travel experience with Luxury Tours Egypt is exceptional and memorable.

Thank you for choosing Luxury Tours Egypt. We look forward to creating unforgettable memories for you during your visit to Egypt.